Terms of Service

Last updated: February 2025

Agreement to Terms

By using our website or contacting us for support, you agree to these Terms of Service. If you do not agree, please do not use our site or services.

Independent Service

YouTube Support is an independent company. We are not affiliated with, endorsed by, or connected to Google LLC or YouTube. We provide general guidance and troubleshooting assistance for YouTube and YouTube TV, but we do not control or manage the YouTube platform or your Google account.

Use of Our Services

You agree to use our services only for lawful purposes. You are responsible for the accuracy of the information you provide to us and for any actions you take based on our guidance.

No Guarantees

We will make reasonable efforts to help you resolve issues, but we cannot guarantee that every problem can be fixed. Some issues can only be resolved by official YouTube or Google support, or may be outside our control (for example, outages or policy decisions made by YouTube).

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website or services. Our total liability for any claim related to our services is limited to the amount you paid us for that specific support request, if any.

Changes to These Terms

We may update these Terms of Service from time to time. The “Last updated” date above reflects the most recent version. Your continued use of our website or services after changes are posted means you accept the updated terms.

Contact

If you have questions about these Terms, please contact us using the email or phone number listed on our Contact page.