About YouTube Support

Customer support specialist helping a user with online streaming services
We are an independent company that provides support for YouTube and YouTube TV users. We are not affiliated with, endorsed by, or connected to Google LLC or YouTube.

Who We Help

We work with everyday viewers and households who use YouTube, YouTube TV, and related services. Our goal is to make streaming and watching content as simple and stress‑free as possible, especially for people who prefer personal help instead of searching through long help articles.

What We Do

We focus on practical, step‑by‑step guidance. Typical requests include:

  • Understanding YouTube TV plans and channels
  • Fixing sign‑in and account access issues
  • Setting up YouTube apps on new TVs and devices
  • Explaining billing and subscription changes

We listen to your issue, ask a few questions to understand your setup, and then guide you through clear actions to resolve the problem where possible.

How We Work

Support is provided remotely via email and phone. We do not ask for your passwords or full payment card numbers. In some cases, we may guide you to sign in to your official Google or YouTube account pages on your own device and describe what you see so we can help you move forward.

Our Values

We aim to be:

  • Clear – using simple language, not technical jargon.
  • Honest – telling you when an issue can only be solved by official YouTube or Google support.
  • Respectful – treating every customer with patience and professionalism.